Help & Information

Useful information
Premium Quality. Superior Value.

We offer premium ink cartridges that provide a high quality and low cost alternative to the OEM. 

Every cartridge we produce goes through a comprehensive quality performance system that ensures that all of our products meet or exceed OEM performance. This includes OEM benchmarking, rigorous component and raw material testing, environmental chamber testing, pre and post-production testing and a centralized quality monitoring system.

Postage Solutions ink cartridges provide the same quality and performance as the OEM brands. Backed by our 100% performance guarantee, it’s the easy way to lower your printing costs today.

Payment Methods
What payment methods do you accept?
We accept payment by check, PayPal, Visa, MasterCard and American Express cards. We also accept purchase orders from schools, government organisations and companies with an approved account.
Is my credit card information secure?
All Credit Card information is passed over a secure connection using the latest encryption technology. When you go to the 'Checkout' page, you will see that the page starts with 'https' (meaning secure SSL connection) and there is a padlock at the bottom of your browser window indicating this. Your details are only decrypted after they reach our fulfilment department. Our systems are extremely secure and so your credit card details are safe. If you still aren't happy with buying online, you can always call us on 1-866-284-6644 and place your order over the phone.
Do you provide payment terms?
Yes, we offer 30 day terms for approved accounts. Please contact us 1-866-284-6644 for more details.
Satisfaction Guarantee
Satisfaction Guarantee
All of our cartridges are manufactured to the strict quality standards of the International Organization for Standardization (ISO) and are ISO 9001: 2008 certified. However, if you experience a quality or a technical problem within 3 months of your purchase, we will be happy to provide replacement or credit.
30 days return

You have 30 days to request a return. If the allowed return period has already passed, we may still be able to help. Just call our customer service representatives at our toll free number 1-866-284-6644.

If you order the wrong item

Our printer cartridge compatibility information is highly accurate. However, if there is any error on our website which has caused you to order the wrong products (and have not opened the packaging), we will happily accept them for a replacement. 

Error are humain. If you made a mistake, (and have not opened the packaging), we'll gladly replace the wrong product. You only pay for shipping.

If you have any questions, please contact one of our customer representatives at our toll free number 1-866-284-6644.

Orders are shipped by Canada Post (XpressPost)
Orders are shipped by Canada Post* and delivered anywhere in Canada. Once your order has been shipped, you can track it using Canada Post's online tracking tool.  *Another shipping company may be used to ship.
Orders are delivered in 1 to 5 business days in Canada*.
Orders placed Monday through Friday, are shipped the same day. Once processed the delivery time can take anywhere from 1-5 business days depending on where you are located in Canada. (Please note our warehouse is only open from Monday to Friday 9AM to 5PM.) Orders placed over the weekends will only be processed on Monday.
Shipping of heavy products or to remote locations within Canada
Additional charge may apply for certain heavy items or are delivered to remote locations. Our customer service will contact you for more information if your order may qualify for extra shipping charges depending on the size and bulk of the order. We apologize for unable to accept returns from these selected locations. If you have any problem with your order, please contact us by 1-866-284-6644. Our customer representative will be happy to help!
Free shipping eligibility requirements:
 - Orders of Sealing Solution are not eligible for Free Shipping.
 - Items shipping to some remote postal codes may not be eligible for Free Shipping.
 - Cancelling items may affect your order's eligibility for Free Shipping.
 - Offer applies to deliveries within Canada only.
Trademark Legal Notice

Pitney BowesNeopost and FP Postalia and all other trademarks cited herein are the property of their respective owners.

All company, product and service names used in this website are for comparison and identification purposes only. Use of these names, trademarks and brands does not imply endorsement or that a license of any kind has been granted.

Terms and Conditions

The supply of goods by Postage Solutions Inc. ('the seller') shall be subject to and conditional upon acceptance of the following terms and conditions which shall apply notwithstanding any purported waiver, expressed or implied, by or on behalf of the seller. Where there is any conflict between these conditions and any proposed by the buyer of the goods ('the buyer') these terms and conditions shall apply. Any condition which the buyer wishes to apply on any supply of goods must be specifically agreed in writing by the seller.

The risk in the goods supplied shall pass to the buyer on delivery into the buyer's possession or to the carrier or place of delivery nominated by the buyer and the seller shall be under no liability whatsoever for any loss or damage occurring thereafter.

Responsibility for damage to or loss of goods in transit prior to the passing of the risk in the goods will only be accepted by the seller if the buyer notifies the seller within two working days of delivery in the case of damage or within two working days from the date of receipt of invoice in the case of loss or non-delivery. Claims for shortages or damage will not be accepted after a clear receipt has been given to the seller or the seller's agent. If goods cannot be examined on delivery, delivery sheets or documents presented to the buyer should be signed 'Unexamined' and any damage or shortage discovered after examination of the goods notified in writing to the seller within two working days after delivery. 

Notwithstanding condition 1, the title of goods supplied, and the equitable ownership shall remain with the seller until full payment has been received by the seller for all monies due in respect of the goods supplied. 

All prices quoted by the seller are subject to alteration without notice unless otherwise expressly agreed in writing by the seller or stated expressly in the form of tender issued by the buyer.

Where products are manufactured or adapted to the buyer's own specification the seller accepts no responsibility as regards the fitness for purpose of the products so supplied, and those goods are not returnable for credit without the specific prior written agreement of the seller.

The seller reserves the right, should circumstance dictate, to supply a product of a specification that differs from that detailed in the catalog. In such cases every effort would be made to supply a product of at least the same quality.

The seller accepts no liability for any loss, damages or expenses arising from the late delivery of goods by the seller, its agents, or its agents' carriers due to any cause whatsoever. Any delivery time or date for dispatch or delivery date which the seller may specify is accordingly an estimate only and thus should not be relied upon. The seller will, however, seek to achieve delivery dates specified as far as it is within its power to do so.

Payment, unless otherwise specifically agreed in writing between the seller and the buyer, where the goods are supplied on credit, is due fourteen (14) days from the date of the seller's invoice. Failure on the part of the buyer to pay the seller's invoices in the time stated may result in the seller taking appropriate action to recover the debt, or suspension of the buyer's authority to purchase goods or services from the seller, or a claim from the seller being pursued to recover such interest on the outstanding debt as may be appropriate, or any or all of the aforementioned courses of action as the seller feels appropriate.

For a credit or refund (as applicable), please contact us by phone at 1-866-284-6644 or send us an email at We will provide you with a confirmation and instructions on how to send your order back. Postage Solutions Inc. reserve the right to charge a 40% restocking fee for any item no longer required. Shipping and handling fees are not refunded or credited. All sales are final after 30 days.

In general, any dealings which the seller may enter into, including any contracts for the supply of goods which may subsequently be entered into, with other parties including buyers shall be contracted by the conditions 1 to 9 above mentioned. In addition, the seller will ensure that no condition which the buyer may seek to impose on any subsequent contract between buyer and seller conflicts with any of the previous conditions under which the seller operates. Should such conflicts be discovered subsequent to the commencement of a contract then the seller reserves the right to terminate without further notice any such agreement, in which case the seller will have no liability in respect of any losses or damage or expenses arising there from.

Intellectual Property

In an effort to provide our customers with the most current information, price and availability information is subject to change without notice. Save in respect of your statutory rights under the Sale of Goods Act 1977 (as amended) and the Unfair Contracts terms Act 1977 and save in respect our guarantee, we shall not be liable to you by reason of any implied warranty, condition or other term, or any duty at common law, or under these terms of our contract with you, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence) which arise out of or in connection with the supply of the goods or their use by you.
Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.

The type of information we will collect about you includes:

 - your name
 - address
 - phone number
 - e-mail address
 - credit/debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Safebuy Code of Practice. 

We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way cannot be used to to identify you. If you have any questions/comments about privacy, you should e-mail us at

Unsolicited Commercial Email / Spam

We will not send any unsolicited commercial email (also known as spam) to personal email addresses and all marketing emails will include details of how to opt-out / unsubscribe.

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